Contact Us

Contact Us

How to Contact Your NCH Healthcare Group Doctor

If you already have an NCH Healthcare Group provider, and you need to schedule an appointment, renew a prescription or simply ask a question, you can reach your doctor's office by calling their direct phone line. For a complete list of our medical office phone numbers and locations click here, or use the "Our Physicians" tab on the top tool bar. If your phone call is being made during lunch or after hours, you may be routed to our answering service.

Need a New Doctor?

If you are new to the area, or have been a member of the community for a while but need a new doctor, we invite you to call our "Patient Navigator Service" department at 239-436-2855 or toll free 877-436-2855. Click here to learn more about this service. The staff of our Patient Navigator Service is specially trained to help you find a new doctor. They will also be happy to schedule your first appointment!

Contacting Other NCHHG Departments

For a complete description our medical testing departments, click here  to be directed to all of our services, their locations and phone numbers. You can also use the "Our Services" tab on the top tool bar to locate phone numbers and locations. All messages left after business hours will be returned by a staff member from that department on the next business day.

Questions About Your Bill?

The staff in our Central Billing Office is available to answer your questions about your bill from 8:00 am to 6:00 pm Monday through Friday. Simply call 239-436-2800 or toll-free 877-263-2899 to reach one of our knowledgeable billing specialists if you have questions about your balance, payments or payment plans.

General Questions or Comments

If you are unsure as to who to contact, we welcome your e-mail. NCH Healthcare Group has introduced encrypted email so that you can communicate with us in a secure way. In turn, we can send you email replies that are equally secure. Click here if you would like to email us and you will be routed to our secure email page.

E-mails will be responded to in the order that they are received, Monday through Friday during business hours only. Click here to learn more about secure email.

Alternately, you may call our NCH Healthcare Group Administrative Office at 239-262-5228. If you are calling after 5:00 pm, you may leave a voice message and our administrative staff will return your call on the next business day.

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