NCH Healthcare System - Only SW Florida Hospital Awarded Hospital Safety Score of “A” by The Leapfrog Group

NCH Healthcare System - Only SW Florida Hospital Awarded Hospital Safety Score of “A” by The Leapfrog Group

NAPLES, FLORIDA, April 29, 2014 – The NCH Healthcare System is the only hospital system in southwest Florida to be awarded a national Hospital Safety Score of “A” from The Leapfrog Group.

Designed to rate how well hospitals protect patients from accidents, errors, injuries and infections, the latest Hospital Safety Score honored the NCH Healthcare System with an “A” – its top grade in patient safety. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog. The first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety, the Score is free to the public and designed to give consumers information they can use to protect themselves and their families when facing a hospital stay.

Allen Weiss, M.D., President and CEO, NCH Healthcare System said, “We are honored to be the only healthcare system in southwest Florida to receive a national Hospital Safety Score of “A” from Leapfrog.” “NCH has received dozens of quality awards in various categories over the past decade but nothing is as important to us as the safety and well-being of our patients. It is a privilege and an honor to work with colleagues who put the safety of their patients first every day.”

“Safety should come first for our families when we pick a hospital, because errors and infections are common and deadly,” said Leah Binder, president & CEO of The Leapfrog Group, which produces the Hospital Safety Score. “No hospital is perfect, but we congratulate the Board, clinicians, administration, and staff of the NCH Healthcare System for achieving an “A” and showing us that you made the well-being of you patients your top priority.”

“We are constantly measuring and working to improve quality and patient safety at NCH,” said Doug Ardoin, M.D., Chief Medical Officer, NCH Healthcare System. “To be recognized by Leapfrog as the only “A” rated hospital in southwest Florida is a tribute to the work of our entire team.”

Calculated under the guidance of Leapfrog’s Blue Ribbon Expert Panel, the Hospital Safety Score uses 28 measures of publicly available hospital safety data to produce a single “A,” “B,” “C,” “D,” or “F” score representing a hospital’s overall capacity to keep patients safe from preventable harm. More than 2,500 U.S. general hospitals were assigned scores in spring 2014, with about 32-percent receiving an “A” grade. The Hospital Safety Score is fully transparent, and its website offers a full analysis of the data and methodology used in determining grades.

“We are supportive of efforts that facilitate transparency and public reporting of safety information,” said Michele Thoman, Chief Nursing Officer, NCH Healthcare System. “NCH is committed to ongoing and continuous improvements in the delivery of quality patient care.”

To see how the NCH Healthcare System’s score compares locally and nationally, and to access safety tips for patients and their loved ones, visit the Hospital Safety Score website at Consumers can also go to for a free download of the Hospital Safety Score app.

About NCH Healthcare System
The NCH Healthcare System is a not-for-profit, multi-facility healthcare system located in Naples, Florida, United States. The System is more than just two hospitals (referred to as the NCH Downtown Naples Hospital, and NCH North Naples Hospital) with a total of 716 beds. The NCH Healthcare System is an alliance of 636 physicians and medical facilities in dozens of locations throughout Collier County and southwest Florida. The services offered by the NCH Healthcare System are extensive. Inpatient services include: medical, surgical, cardiac, orthopedic, obstetric, pediatric, rehabilitative, psychiatric, oncology, emergency treatment, and diagnostics. Outpatient services include: rehabilitation, home care, walk-in centers, wound healing, and more. This year the system had 36,000 admissions, 91,000 emergency room visits, 3,000 births, 370 open heart surgeries, 11,700 surgical procedures, and 3,900 employee colleagues. NCH is a member of the Mayo Clinic Care Network. For more information, visit

About The Leapfrog Group
The Hospital Safety Score ( is an initiative of The Leapfrog Group (, a national nonprofit organization using the collective leverage of large purchasers of health care to initiate breakthrough improvements in the safety, quality and affordability of health care for Americans. The flagship Leapfrog Hospital Survey allows purchasers to structure their contracts and purchasing to reward the highest performing hospitals. The Leapfrog Group was founded in November 2000 with support from the Business Roundtable and national funders and is now independently operated with support from its purchaser and other members.