Straight Talk
A weekly update from management on the issues that matter most.


Straight Talk by Dr. Weiss
  • Simple acts of kindness may seem trivial when shared but can have a huge positive impact on others who are stressed, in need, or in precarious situations. Three recent examples make the point.
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  • As a health system caring for the people of Southwest Florida, we are actively improving well-being, not only by managing illness and injury, but also by identifying ways in which we can create a healthier and more active community for all our residents. We are bringing together schools, grocery stores, restaurants, employers, civic organizations and other groups in a true cross-community collaboration. 15,000 early adopters (and counting) have joined us in this grassroots transformation, momentum that underscores our residents’ commitment to living their healthiest lives.—Allen S. Weiss
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  • Changing culture is an on-going process at NCH. We have evolved from a frontier clinic over sixty years ago to a rural hospital and then for decades to a community healthcare system. We are now a teaching institution with Graduate Medical Education starting with twelve Internal Medicine residents this July. With growth and complexity comes the opportunity to improve—why we now are inculcating a behavioral change that embraces efficiency and effectiveness using lean transformation. Let me explain with some examples, all of which encourage colleagues to ask questions, make suggestions, be engaged, and enjoy the success of improvement.
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  • Stroke care has evolved from, “Grandma had a stroke and she is going to get a feeding tube before she goes to a nursing home,” to locally, “Grandma had a stroke, was treated with the clot-busting drug in less than an hour at NCH, and then had the clot removed from her brain by NCH’s wizard neuro-interventional radiologists and neuro-vascular surgeon. She is going back home almost good as new.”
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  • Helping our entire community to become healthier starts with ourselves. I’m pleased and proud to share our the results of the NCH Road to Wellness Plan which has transformed for the better an entire team of over 6,000 colleagues, spouses, and children 26 and younger.
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