Planning for Construction of Downtown Emergency Department Underway Jun 24, 2019, Naples, FL | In keeping with the focus of always putting patient care first, NCH is in the process of planning and scheduling construction and renovation of the Downtown Emergency Department. The fifth part of NCH’s ER Project, the Downtown Baker Hospital Emergency Department construction will be phased to ensure uninterrupted emergency services. Downtown Baker Hospital Emergency Department last witnessed renovations over 20 years ago. In 2017, Downtown Baker Hospital Emergency Department visits neared 40,000, cared for by 76 board-certified emergency medicine physicians, advanced practice clinicians, registered nurses, and ancillary staff specialized in emergency care. The ER Project was initiated in 2014 with the renovation of the Emergency Department at North Naples Hospital in 2014. NCH opened the first and only free-standing Emergency Department in Collier County, NCH Healthcare Northeast in 2015, and opened the first and only Pediatric Emergency Department in Collier County in 2016. NCH opened the free-standing NCH Healthcare Bonita Emergency Department in south Lee County in December 2018. The Downtown Emergency Department project includes renovation of the existing 27,600 square-foot space, along with a 19,300 square-foot, two-story expansion. As part of the renovation and expansion, the first-floor Observation Unit will be relocated to the new-second floor space. The current patient capacity of 32 (a mixture of bays and private beds) will be increased to 43 new private exam rooms and three lean-care chairs, along with a patient observation area increase from 18 bays to 24 (18 private exam rooms and six patient bays). The new design focuses on our senior population, with improved patient privacy, comfortable family access areas, enhanced lighting, noise reduction, non-slip flooring and clearly defined way-finding. The new lean-design model supports a more efficient workflow to achieve greater throughput and higher levels of patient satisfaction. Construction is expected to begin later this year.